Inaya

DSO - SPRING TOWER

Project     - DSO spring Tower

Client       - Three 60 Communities

Key Aspects

Contract Start - 2011
Contract End - Current
Emirate - Dubai
Location - Dubai Silicon Oasis 
Facility type - Free hold Residential
Size/built-up area: - 509 apartments
Contracting model   - Integrated facilities management


Scope of services

  • FM Management
  • Mechanical, Electrical and Plumbing (MEP)
  • Civil works
  • Management of all other  nominated service provider including housekeeping and security

Additional services

  • Asset management
  • Condition survey
  • Procurement and subcontractor management
  • Help desk

Improving Customer satisfaction levels by providing quality service on time.

  • In short span of three months we created a difference at the residential complex, by ensuring all defects are attended and resolved immediately. Provided valuable technical inputs to resolve long outstanding defects. We have maintained adequate stock levels at site store to ensure low resolution time. Submitted a plan for energy conservation for consideration by the board